Frequently Asked Questions
Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at Fox Valley Animal Hospital.
Our hospital is open Monday to Friday from 8:00am to 6:00pm. On Saturdays we are open from 8:00am until 2:00pm.
2. Do I need to have an appointment?
Yes, preferably, patients are seen by appointment.
3. What forms of payment do you accept?
Cash, Check, Mastercard, Am. Express, and Visa. We also take Care Credit (medical only credit card).
4. Can I make payments?
Payment is required at the time of service, unless other arrangements have been made.
5. At what age can I have my pet spayed or neutered?
Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also, a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.
6. What is the pre-anesthetic blood screening?
This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, protein levels and red blood cell count . The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.
7. How long do the sutures stay in after my pet's surgery?
Procedures involving sutures require them to be removed in 10-14 days following the surgery. Many surgeries have all absorbable sutures where no sutures need to be removed.
8. Is it a good idea to let my pet have at least one litter?
No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having you pet spayed or neutered. These advantages include decreasing the chances of mammary tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate enlargement later in life, eliminating the cahnce of testicular cancer, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.
9. Do you board pets?
Yes, we do boarding for our clients. We require all cats and dogs to be up-to-date on vaccines, a fecal sample checked within a year and up-to-date on flea & tick prevention. We also can board birds and other small animals, but you will be required to bring your own cage, bedding and all food for your pet.
10. What are your kennels like?
Our dog kennels are indoor/outdoor for large dogs and indoor for smaller dogs. The dogs are usually walked 3 times daily or more while they are boarding. The cat boarders are housed in an inside ward with litterbox and towel or blanket. Blankets and food are provided for our boarders, but you are always welcome to bring your own.